
Kuli Kuli did not have an AI visibility problem. It had an AI understanding problem.LLMs could see the brand, but they were misreading the catalog. Kuli Kuli has 15 active SKUs, while AI systems interpreted the brand as having 1,000+ products. That product-level confusion made it harder for AI systems to identify which products were current, relevant, and worth recommending.
Novi partnered with Kuli Kuli to diagnose how AI systems were interpreting and recommending its products, then led a phased optimization strategy to improve visibility, expand recommendation coverage, and drive measurable traffic impact.
Novi’s work included:
In the first five months of working together, Kuli Kuli saw strong early lift:
More chances for Kuli Kuli products to be seen and recommended.
Kuli Kuli was mentioned more often in relevant AI shopping queries.
More consumers were searching for and shopping Kuli Kuli specifically.
AI-referred shoppers were higher intent.
More site visitors were turning into customers.