
This brand wasn't invisible to AI. It was being overlooked. Products were present in AI shopping results but not ranking where they needed to be, sitting outside the top results in their most important categories, while competitors with comparable products were capturing the recommendations. The brand needed to move from present to preferred.
Novi partnered with the brand to diagnose exactly where products were falling short in AI recommendation rankings, then executed a targeted optimization strategy focused on the categories with the highest commercial intent. Within the first two weeks, the brand’s share of voice quadrupled.
Starting in late February, Novi's work included:
Within the first months of working together, the brand saw significant movement across both AI rankings and organic search performance:
The brand went from an afterthought to a consistent presence in AI shopping results.
More consumers were seeing and engaging with the brand through AI shopping interfaces.
Key products moved within striking distance of top recommendations — the zone where content optimization can push them into the top results.
Outpacing direct traffic in the same period.