How a Retailer With No Digital Authority Became Visible to AI in Under Two Months

The Challenge

AI cannot recommend what it does not know exists.This new e-commerce platform launched without the signals AI systems rely on to evaluate trust. It had no search history, backlinks, domain authority, third-party mentions, structured data, or citation trail. Novi built the authority infrastructure from scratch, creating the foundation AI systems needed to understand the platform, trust its products, and begin recommending them.

How Novi Helped

With no existing signals to build on, Novi constructed each layer of AI authority in sequence, turning a blank slate into a citation engine.

  • Structured product schema for LLM ranking signals
  • Mapped products to highest-intent AI shopping queries
  • Built third-party sourcing signals from zero
  • Distributed data across AI shopping surfaces
  • Scaled pipeline as authority compounded each month

New Citations Earned Each Month

No citations existed before Novi’s work. February and March were not a slow start; they were what starting from zero looks like.

Results

Every metric compared to where the platform started: zero

8 weeks from zero to first AI citation


3.4x higher citation rate,
final vs. first cohort


107 category queries
vs. zero before Novi


37% of products cited
same day as sourced

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